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After-sales Services

We always prioritize our customers’needs and offer comprehensive after-sales services to ensure you 

have a worry-free experience when using our products.❤️

• Quick Response:We have established an efficient customer response mechanism.Whenever you encounter 

any issues,just make a phone call or send an email,and we will get back to you in the shortest possible time to 

answer your questions and provide solutions.Our customer service team has undergone professional training 

and has extensive industry knowledge and product experience,enabling them to handle various after-sales 

issues quickly and accurately.🚀

• Warranty Services:We offer a 3-years warranty for our products.Within the warranty period,if the product 

experiences any faults not caused by misuse,we will provide you with the necessary spare parts free of charge.

These spare parts will be sent along with your next batch of goods to ensure you can restore the product’s 

normal use in a timely manner and minimize downtime.🔧

• Technical Support:We understand the importance of technical guidance for our customers,which is 

why we offer comprehensive technical support services.Our technical team will provide detailed product 

technical guidance to you in various forms,such asvideos,documents,and images.Whether it’s product 

installation,commissioning,routine maintenance,or troubleshooting,we can offer clear and easy-to-understand 

instructions to help you use the product better.📚

• Customer Care:We regularly follow up with our customers to understand the product’s usage and gather 

feedback.We continuously improve our products and services based on your suggestions to ensure your 

satisfaction keeps increasing.Additionally,we offer a dedicated after-sales service channel for long-term 

customers,prioritizing the handling of your after-sales needs and letting you feel our thoughtful care.🌟